Elite Fitness Member Privacy Notice
Registered name: Drimpton Limited (trading as Elite Fitness)
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone: 01624 625963
Email: info@elitefitness.im
What information we collect, use, and why
We collect or use the following information to provide services and goods:
Names and contact details
Addresses
Date of birth
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Website user information (including user journeys and cookie tracking)
Photographs or video recordings
We also collect or use the following information to provide services:
Biometric information (where used to identify someone)
Lawful bases and data protection rights
Under Data Protection Law 2018, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the Information Commissioner’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the Information Commissioner’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where we get personal information from
Directly from you
CCTV footage or other recordings
Suppliers and service providers
How long we keep information
Up to 1 year – review or destroy
Who we share information with
Data processors
Ashbourne Management - This data processor collects payments for all memberships paid by direct debit.
Others we share personal information with
Organisations we’re legally obliged to share personal information with
Emergency services
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner.
Their address:
Information Commissioner’s Office
First Floor, Prospect House
Prospect Hill
Douglas
Isle of Man
Telephone number: (01624) 693260
Email: ask@inforights.im
Website: How to Make a complaint (inforights.im)
Last updated: 18 August 2024